Designing the next business model before the current one plateaus
How companies can identify new value pools and build business models that combine differentiated customer value with scalable economics.
Read articleWhere Does the Industry Actually Make Money?
Industry revenue is a poor map of industry profit. Returns can concentrate in a component, customer group, aftermarket, financing layer or channel that represents little reported sales. High market share in a capital-intensive activity may create less value than a narrow position controlling a scarce standard, recurring relationship or replacement cycle.
Reconstruct the profit pool by economic activity rather than company label. Estimate net revenue, contribution, working capital, fixed assets, risk and reinvestment for each stage and segment. Adjust transfer prices and bundled offers so profit follows the underlying function. Use economic profit or cash return on required capital, not margin alone, to compare models with different asset intensity.
Separate volume from price and pass-through. The OECD�s 2026 inter-country input-output release covers 80 economies and 50 industries through 2024 and uses previous-year prices to distinguish real activity from inflation and relative-price changes. Within an industry, the same correction prevents nominal growth caused by inputs from being mistaken for improved capture.
Public segment reporting, transaction prices, capacity, hiring, complaints and supplier economics can triangulate pools that companies do not disclose directly. Reconcile estimates across the value chain: one participant�s revenue is often another�s cost. Then explain why returns persist�scarcity, switching cost, regulation, learning, network effects�or assume competition will erode them.
Build a forward pool under several structural changes: digitisation, regulation, cost shocks, new capacity and shifts in customer power. Show where incremental profit, not only revenue, is likely to move and the investment needed to access it. The strategic target is an advantaged position in the future pool, not retrospective admiration of today�s largest operator.
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Articles
How companies can identify new value pools and build business models that combine differentiated customer value with scalable economics.
Read articleHow leaders can make sharper choices on where to compete, where to invest and what to stop when multiple structural shifts hit at once.
Read articleFocus
Recovery becomes possible when management distinguishes valuable businesses and capabilities from activities preserved mainly through history or optimism.
Creating significant customer value does not guarantee attractive economics when suppliers, channels or customers capture a disproportionate share.
Strategic challenges
Economic users, technical evaluators, procurement and executives can value different outcomes and exercise influence at different stages.
Revenue may remain healthy after technology, customer behaviour or competitive alternatives have begun weakening a product's future role.
POV
Cost discipline can create time, but sustainable recovery requires a business that customers still value and that can compete economically.
A venture that loses value with every additional customer has a business-model problem, not a growth problem.
Strategic impact
Direct, wholesale, retail and digital routes create stronger systems when their roles are explicit rather than competing for the same demand.
A growth product, retention product and harvesting product should not receive resources according to the same assumptions or success criteria.
What we observe
We frequently see visible expenses cut rapidly while structural complexity and economically weak products or customers remain untouched.
We frequently see strategic importance assigned according to revenue while complexity, concessions and servicing requirements quietly erode value.