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Where does the model actually make its money?

Revenue can obscure the underlying mechanism that creates economic value, particularly when products subsidise one another or monetisation occurs elsewhere.

2 min read Author: KeynesMoore

Where does the model actually make its money?

Revenue identifies who pays, not necessarily where economic value is created. A business may subsidise one product to acquire users, monetise another side of a platform, bundle a low-margin service with a profitable contract or accept current losses to build a network advantage.

Map four actors: user, payer, beneficiary and cost bearer. Then trace each revenue stream�transaction, subscription, advertising, licensing, financing, data or service�and the behaviour that activates it. In multi-sided markets, OECD analysis notes that direct and indirect network effects can make one group valuable because it attracts or improves economics for another.

Build unit economics below reported revenue. Deduct variable fulfilment, cloud or transaction cost, support, incentives, channel share, fraud, returns and the working capital or capital assets required to serve growth. Allocate shared costs transparently and test whether the supposedly profitable product depends on subsidised acquisition elsewhere.

Analyse cohorts and maturity. Early customers may receive discounts, sales capacity may be underutilised and retention may not yet be observable. Compare contribution, payback, expansion and capital efficiency by segment over time. Consolidated margins can conceal a strong core funding an option�or an attractive story funding a structurally weak core.

Finally, identify the scarce mechanism competitors would need to copy: distribution, switching cost, proprietary supply, brand, data feedback or regulated access. Current revenue is only one snapshot. The model truly makes money where repeat behaviour produces durable contribution after all resources and subsidies required to sustain it are counted.

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